Support
Need help with Kelden? Contact us at hello@kelden.ai. We support the Kelden desktop app, account access, billing, Microsoft Excel add-in, Google Sheets add-on, and connected spreadsheet workflows.
Please include your email address, operating system (macOS, Windows, or Linux), Kelden app version if available, a short issue description, steps to reproduce, related error messages or screenshots, and specify which product the issue is about. Avoid sending sensitive spreadsheet files unless requested.
Billing, Security, and Data Requests
For billing or subscription questions, email hello@kelden.ai with the subject line: Billing support. For security concerns, email the same address using: Security report. For account, data access, or deletion requests, use: Privacy request.
Download Kelden at https://kelden.ai/download. Current support hours: We respond on business days. Response times may vary while Kelden is in early access.
